A configuration item is a software entity that shows up on planning timelines and which requires a certain amount of documentation. Develop processes and best practices configuration management details configuration management form details configuration item types and subtypes the following table lists the types and subtypes available for the out of box configuration item ci names. Configuration items can include hardware, equipment, and tangible assets as well as software and documentation. Each entity consists of several attributes of specific data types for example, string and integer.
Each of these configuration items are evaluated upon a defined schedule for the purpose of reporting on compliance and for auditing purposes. Cis vary widely in complexity, size, and type, ranging from an entire service or system including all hardware. The list of the most popular software configuration management tools top scm tools in 2020 in software engineering software configuration management is the task of tracking and controlling changes in the software part of the larger disciplinary field of configuration management. This is where instead of just saving your code to your desktop where you might lose it, or at least forget what it looked like yesterday before you decided to refactor everything and break everythin. Items are basic data types and have a state which can be read from, or written to. In addition, unit test automation and integration test automation can be added. The unique identify of the configuration item is the combination of the attributes authoringscopeid, logicalname and version. Each configuration item must include the following. A operating system installed on a particular machine can be considered a ci. Configuration item types ci types configuration item types ci types denote the broad classification of different entities with which you can categorize the cis. Examples of configuration items that normally meet the noncomplex criteria are special tools, work stands, fixtures. Configuration management configuration management overview configuration management tables configuration item types and subtypes service manager includes the following outofbox configuration item ci types and subtypes. May 04, 2019 configuration management database cmdb is an integral part of it service management itsm.
The default assets or configuration items cannot be deleted. In the following sections, we present a list of computer software and their examples, categorized according to their different types. When viewing a list of cis in the configuration items or actual configuration items application, you can see which ones are toplevel cis by checking the toplevel column. In fact, the level at which a configuration item is considered as primitive or aggregate is often decided by the system in which it is created, maintained and managed. They are used in service management, change management, configuration management, incident management and a variety of other processes related to directing and controlling change. This cdrl is completed in accordance with data item description did dimgmt81468 and provides additionalclarifying information and information on. Documentation can include requirements specifications and interface documents. Simply put, a ci is an instance of an entity that is part of your environment and has configurable attributes specific to that instance. Relationship governance rules is a set of relationship rules used to ensure consistency and validity in modeling relationships between configuration items cis in the cmdb. The other configuration items can be imported, created, and configured with the configuration manager console.
The scm practices include vision controls in the establishment. With the help of processes and tools, configuration management looks after the configuration items, especially with regards to change management, status accounting, identification and any audits. Examples of configuration items include software and applications, locations. Jul, 2017 the number one activity is source code control. Some examples previously discussed are build automation for continuous builds and merge automation. Any change in the software configuration items will affect the final. Each element in the it environment is an individual entity requiring accurate capture of its attributes. Apr 29, 2020 verifying how manageable the application items are throughout the software development life cycle. Software configuration management in software engineering. The term software refers to the set of electronic program instructions or data a computer processor reads in order to perform a task or operation. Configuration items vary widely, but include anything related to your account that you want to track. The software configuration management process identifies the functional and physical attributes of software at critical points in time, and implements procedures to control changes to an identified attribute with the objective of maintaining software integrity and.
It is a repository that stores information about configuration items cis throughout the service lifecycle. Automating other types of testing is also beneficial e. Items can be linked to a binding channel for interaction with the outside world. Configmgr configuration baselines a beginners guide. A configuration item, or ci, is anything uniquely identifiable. Explaining configuration item ci, cmdb, cms and dml itil itsm. Configurations are pulled from the master by the nodes.
Configuration item configuration management systems. Configuration items cis are the focal point of a cmdb. Develop processes and best practices configuration management details configuration management form details configuration item types and subtypes the following table lists the types and subtypes available for the outof box configuration item ci names. Configuration items software configuration items are not only program code segments but all type of documents according to development, e. Puppet is an opensource software configuration management tool. Jan 10, 2019 configuration management represents the one true source of the configuration items. They can range from an entire service, which may consist of hardware, software, and documentation, to a. Click on the new asset type button on the topright. All configuration items cis are uniquely identified by ci registration codes and version numbers. Configuration management represents the one true source of the configuration items. Use relationship governance rules to prevent the selection of relationship types or directions that are not allowed between specific ci types. Cis may be a single module such as a monitor or tape drive, or more complex items, such as a complete system. Examples of cis include individual requirements documents, software, models, and plans. Configuration item an overview sciencedirect topics.
Checklist configuration item ci record from the itil process map v2 a ci record within the cmdb contains the following data. Dynamic or author s systems contain components currently being created or revised. It is a fundamental operations technique that captures valuable information for processes such as incident management, problem management, change management, maintenance, safety and risk management. Checklist configuration item ci record it process wiki. For example, you might have a ci that represents a service or other logical. In learning about computers, the first step usually is to understand the major types of software, their uses, and applications.
A quick guide to adding a new assetci type to freshservice. For the remainder of this post i will now refer to configuration items as cis and. Store and retrieve configuration items in a configuration management system. This digest defines an application configuration item.
Every dcm digest must contain exactly one configuration item. There are different types of computer software which are useful for several purposes. The representations of these entities in the cmdb are configuration items cis. It is a description that contains the csci type computer software configuration item, a project identifier and version information. Due to inadequate configuration management procedures, the latest hardware and software revisions were uploaded and installed into a system with an outdated configuration, rendering the test a. Configuration items help in identifying the components of a system. The software configuration management process identifies the functional and physical attributes of software at critical points in time, and implements procedures to control changes to an identified attribute with the objective of maintaining software integrity and traceability throughout the software life cycle. In this itil interactive learning resource we explain the different types of ci that itil suggests, and provide examples. Examples of software configuration items include a console display module for an air traffic control system, and an accounts receivable module for an accounting. You can add custom fields to the predefined configuration item types. The term configuration item ci refers to the fundamental structural unit of a configuration management system. There are different types of configuration baselines depending on the context such as software, hardware and others. This means that software updates configuration items can be selected to be included in configuration baselines, although they are not displayed under the configuration items node. Other types of configuration items cannot be directly deployed to clients, they must be referenced within a baseline configuration item, which is then deployed to clients.
Role of code configuration management in devops pluralsight. Common configuration types include software, hardware, communications, location and documentation. A configuration baseline in configmgr is a collection of one or more conditional checks called configuration items. Other documents that serve to identify the configuration of the product or service, such as test results, may also be included. The configuration management system oversees the life of the cis through a combination of processes and tools by implementing and enabling the. Jan 05, 2017 common configuration types include software, hardware, communications, location and documentation.
Configuration items have specific attributes as well as relationships that are often unique for configuration items underneath them in the particular system. Asset management suite provides predefined configuration item types for many types of assets. Every configuration item must have a category and possibly subcategories. It is a description that contains the csci type computer software configuration item. A ci is a software model that contains the attributes of the represented entity. A configuration item is anything that can be configured and that is absolutely necessary for the success of your project. It forms the uppermost level in the ci structure, enabling you to easily add and modify the cis and their relationships. Configuration management database cmdb is an integral part of it service management itsm. A definition of configuration item with several examples. A configuration item ci is an infrastructure component provided by an organization to its customers. It can have many child cis, such as an operating system, application software, and hardware components. Selected items of system hardware or software or combinations of hardware and software, in which the government or acquiring activity has configuration management concern, are designated as configuration items cis. In itil terminology, configuration items ci are components of an infrastructure that currently is, or soon will be under configuration management. Identification of configuration items like source code modules, test case, and requirements specification.
Aug 04, 2017 how to create and manage configuration items for device management and remote monitoring. Example characteristics of configuration items include author, document or file type, programming language for software code files, minimum marketable. Exploring itil configuration item types good elearning. As described in itil, cmdb is the fundamental component of the itil. Use configuration items and configuration management. Examples of configuration items include software and applications, locations and offices, employees and customers, documentation, hardware and companies, and even your incidents, changes and customers. Examples of configuration management systems include the following. It is used for deploying, configuring and managing servers. In this section, we will discuss the strategy that needs to be followed for configuration testing types and there are two types of configuration testing as mentioned below. Definition an aggregation of hardware, software, or both, that is designated for configuration.
A configuration item, or ci, is anything uniquely identifiable that can be changed independently. About configuration baselines and configuration items github. For example, an item bound to a sensor receives updated sensor readings and an item linked to a lights dimmer channel can set the brightness of the light bulb. Configuration items can overlap and exist at many levels of granularity. Sep 28, 2015 configuration items software configuration items are not only program code segments but all type of documents according to development, e. Configuration management is the practice of tracking operational items and their attributes. These are the main types of system configuration based on my understanding of the question. They are in the author s workspace and are controlled by the author. The configuration management system will contain all the information about configuration items within its scope and the relationships between them. Other documents that serve to identify the configuration of the product or. Without a clear definition of what qualifies as a ci, you will constantly struggle with deciding whether to put certain kinds of data into the cmdb. Different types of assetsconfiguration items in freshservice.
Sap, expense account, payroll software or a corporate service e. What are some examples of software configuration management. A list of different types of computer software with examples. Predefined configuration item types also known as predefined resource types are the templates that define what data is created and stored about a specific configuration item. A toplevel configuration item is a ci used as the starting point for organizing and promoting a set of related configuration items. Configuration baseline example 1 configuration manager. A configuration item ci is any service component, infrastructure element. Dec 27, 2016 a configuration item, or ci, is anything uniquely identifiable that can be changed independently. For example, source codes, property files, binaries, servers, and tools can all be configuration items for a software firm. The technical baseline is one of these and includes user requirements, program and product information, and related documentation for all configuration items.955 210 1470 105 1168 1160 1186 159 1331 557 1014 1212 476 388 474 1458 593 735 1384 852 331 426 250 625 468 118 1475 259 686 232 282 619 816 1005 193